Hello! MEXC is looking for Indian Customer Service. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking for!
Why us?
1. MEXC (www.mexc.com) is one of the world's fastest-growing digital asset exchanges by trading volume (Top 10 according to CoinMarketCap)
2. Competitive salary + bonuses
3. Career advancement
4. Various benefits and support from the company
5. Fully remote work – you can work from anywhere!
Job Responsibilities
1. Responsible for receiving inquiries from users through online customer service tools and answering users' concerns;
2. Timely feedback on the problems existing in the process, collect and sort out problems
3. Proficiency in Hindi and English. Chinese ability is preferred;
4. Strong business sensitivity, able to grasp essential business concepts after training. Financial knowledge and experience are preferred;
5. Brainstorm obstacles in user experience, dig out user needs, and promote problem-solving and process optimization;
6. Able to adapt to shift work. / Able to adapt to long night shift work.
Job requirements:
1. Good logical thinking ability, able to judge the real needs of users;
2. Enthusiastic about customer service, responsible for customer experience, and able to provide comprehensive problem solutions;
3. Effectively adjust communication methods and styles according to different objects;
4. Have self-management skills and be able to work independently in a fast-paced environment that is constantly changing;
5. Good learning ability, good at discovery and self-summarization;
6. Have experience in providing support to customers, and the support methods include telephone, email, work order, and online chat service;
7. Good at communication, good expressive ability, strong affinity, hard-working, good pressure-bearing ability;
8. Hindi and English Fluency are required. Chinese is preferred
Knowledge of crypto
https://t.me/MEXC_HR_lira
Why us?
1. MEXC (www.mexc.com) is one of the world's fastest-growing digital asset exchanges by trading volume (Top 10 according to CoinMarketCap)
2. Competitive salary + bonuses
3. Career advancement
4. Various benefits and support from the company
5. Fully remote work – you can work from anywhere!
Job Responsibilities
1. Responsible for receiving inquiries from users through online customer service tools and answering users' concerns;
2. Timely feedback on the problems existing in the process, collect and sort out problems
3. Proficiency in Hindi and English. Chinese ability is preferred;
4. Strong business sensitivity, able to grasp essential business concepts after training. Financial knowledge and experience are preferred;
5. Brainstorm obstacles in user experience, dig out user needs, and promote problem-solving and process optimization;
6. Able to adapt to shift work. / Able to adapt to long night shift work.
Job requirements:
1. Good logical thinking ability, able to judge the real needs of users;
2. Enthusiastic about customer service, responsible for customer experience, and able to provide comprehensive problem solutions;
3. Effectively adjust communication methods and styles according to different objects;
4. Have self-management skills and be able to work independently in a fast-paced environment that is constantly changing;
5. Good learning ability, good at discovery and self-summarization;
6. Have experience in providing support to customers, and the support methods include telephone, email, work order, and online chat service;
7. Good at communication, good expressive ability, strong affinity, hard-working, good pressure-bearing ability;
8. Hindi and English Fluency are required. Chinese is preferred
Knowledge of crypto
https://t.me/MEXC_HR_lira