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URGENT WITHDRAWAL NOTICE — EU & US USERSFollowing BitMart’s recent operational updates, we are seeing increased withdrawal delays affecting a number of
EU and US users.
If your withdrawal is still pending beyond the expected processing time, contact
@BitmartRiley.
Already have a support ticket? Send your Ticket ID to
Support so your case can be located and reviewed without delay.
Users experiencing KYC issues,
USDT withdrawal problems, or a “
REGION NOT ALLOWED” error should contact
Support immediately. If you receive the “
REGION NOT ALLOWED” error, include your external DEX wallet address with your request for review of available withdrawal/refund procedures.
⚠️ Do not create multiple tickets for the same issue. Do not reply to anyone who DM’s you first claiming to be from bitmart.